Quality Assurance and Quality Control

An effective quality management system is a pre-requisite for any business to operate effectively.  The ZBI quality management system is customer focused, and integrates the necessary systems and processes with effective information management and leadership, to produce consistent, predictable and reproducible high quality results.   ZBI focuses on continuous improvement through a quality assurance and quality control approach aimed at adherence to the International Organization for Standardization (ISO), recommended guidelines for quality.

ZBI’s quality assurance program ensures that its services fully meet or exceed the requirements and expectations of its customers at all times.  Our commitment to the implementation of underlying management and operational systems is essential to realizing that goal. Customers are assured of our commitment to quality through our practice of conducting regular audits and achieving compliance with recognized quality standards such as ISO 9001:2000.

Environmental:

ZBI is committed to carrying out its business in a manner that is environmentally responsible and strives to contribute to creating a better quality of life for generations to follow.   We encourage concern and respect for the environment among employees, customers and business partners, and manage our business to ensure, wherever possible, that environmental laws are strictly complied with.


We attempt to select suppliers and contractors that have developed an environmental policy and conduct their own businesses in an environmentally responsible manner.

We undertake regular reviews of our own business practices to ensure compliance with this environmental policy. ZBI always strives to meet higher standards of environmental protection than the rigorous ones established by the state and international standards